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Privacy Notice

Tecnología e Informática para la Salud SA de CV, located at Durango 243 int 701, Colonia Roma Norte, Cuauhtémoc, 06700 Mexico City, Mexico, in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, makes available to our clients, suppliers, employees and the general public, our Privacy Notice.

The personal data you provide is used strictly for the performance of our company's functions and will not be transferred to third parties under any circumstances.

The personal data you provide is used strictly for the performance of our company's functions, and will under no circumstances be transferred to third parties, such as:

  • Sending commercial information.
  • Contracting processes with the company as clients, potential clients, suppliers, potential suppliers, workers, potential workers and/or service providers, potential service providers.
  • Administrative management and internal use.
  • Identify him and verify the accuracy of the data provided
  • Contact him effectively
  • Register him/her as a supplier or customer
  • Conduct due diligence activities
  • Conduct supplier evaluations
  • Maintain, develop, manage, control and fulfill the contractual relationship
  • Issue the corresponding tax receipts
  • To ensure the physical safety and protection of visitors to our offices/facilities
  • Create, order, catalog, classify, divide, separate and store data and files of the Holders.
  • Prevention, investigation and handling of fraudulent activities and/or any other type of criminal activity.
  • For filing lawsuits, responding to lawsuits and monitoring legal proceedings of all kinds in defense of the rights of the Data Controller or any of our subsidiaries, associates and collaborating entities.
  • To collect the information, where applicable, required by anti-money laundering legislation.
  • Complementary activities necessary for the achievement of the above purposes.
  • Marketing, advertising, promotion, commercial prospecting, referral processes, the preparation, evaluation and analysis of user profiles for the development and offering of new products, conducting surveys unrelated to our products, analytical and statistical purposes, all of them related to the services of the Controller, partners and other third parties.
    Conducting satisfaction surveys: Using the Holder's data to carry out satisfaction surveys in order to obtain feedback on the quality of the products, and improve the Holder's experience.
    Have photographic or video evidence of the events carried out by the Responsible Party.

The personal data we may collect includes, among others:

  • Full name
  • Birthdate
  • Place of birth
  • Nationality
  • Gender
  • Address and, where applicable, tax domicile
  • Federal Taxpayer Registry
  • Unique Population Registry Code (CURP)
  • Email address (personal and/or work)
  • Handwritten and electronic signature
  • Information contained in your official identification
  • Marital status
  • Phone numbers (home, mobile, work)
  • Financial and billing information
  • Legal information
  • Tax information (including proof of tax status)
  • Educational level and certifications
  • Professional license
  • Physical image or video recording (upon entering our facilities or registering as a supplier or client)
  • History and references
  • Letters of recommendation

The sensitive personal data that we may collect from patients in observational studies and/or those participating in Real-World Evidence studies are:

  • Medical conditions resulting from the use of any product under study by the Data Controller
  • Medical History
  • Updated health status

As the data subject, you have the following rights:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Cancel or delete your data, in certain cases
  • Object to the processing of your data
  • Data portability
  • Limit the processing of your data

To exercise these rights, you can send a request to the email: seguridad@tisalud.com.mx or to our physical address: Durango 243 int. 701, Colonia Roma Norte, Alcaldía Cuauhtémoc, CP 06700, Mexico City, Mexico, from now on to express to exercise any of the rights mentioned above.

Personal data will be retained for the time necessary to fulfill the purposes described above and for the period required by applicable law. TECNOLOGIA E INFORMATICA PARA LA SALUD, SA DE CV will implement reasonable organizational and technical security measures to prevent the loss, misuse, alteration, or unlawful disclosure of your information and Personal Data, and we require our staff, clients, and service providers to comply with these measures.

This Privacy Notice may be modified, changed, or updated due to the needs of the Data Controller, the products we offer, our privacy practices, changes in our business model, or other reasons, as well as updates to applicable legislation. In the event of any modifications to this Privacy Notice, we will keep you informed through our official website and social media channels.

Last updated July 15, 202